HP Officejet Pro 6960 Printer Troubleshooting

When it comes to HP Officejet Pro 6960 printers, troubleshooting is made easy. HP Printers have devised a system that allows you to remove all issues that are causing a hindrance in using the printer.

Here is how you can troubleshoot the HP Officejet Pro 6960 Printer and get it up and running in no time.

Move over to the printer’s display and check if there is an alert on the printer screen.
If there is, follow the instructions and try to rectify the error. It could be an unstable network or a paper jam.
If you are not able to complete the issues then open the HP printer support website.
Based on the device you are using, the details should be entered for a Mac OS or a Windows OS.
Now, download the HP Printer and Scan Doctor from the 123.hp.com/ojpro6960 for a Windows OS.
This software will assist in the process of removing all the issues from the printer.
Once the download of the HP Printer and Scan Doctor is complete, begin to install it.
Launch the software and follow the instructions.
The HP Printer and Scan Doctor will help remove issues, so follow the steps as prompted.
Once the diagnosis is complete, apply the changes and the issues will be removed.

The HP Officejet Pro 6960 is free of errors and can be used properly.

123 HP Officejet Pro 6960 Platform Support

HP Officejet Pro 6960

HP OjPro 6960 Setup

HP OjPro 6960 Driver

HP OjPro 6960 wireless

How to fix the HP Officejet Pro 6960 driver is an Unavailable issue?

There are times issues will occur causing the printer to stop functioning sometimes. It is important that these steps be followed. This will help with the removal of the issue that is stating the printer driver is unavailable.

Complete these checks to fix the HP Officejet Pro 6960 printer driver is unavailable
Restart the HP printer and continue with the steps given.
Check if the 123 HP Officejet Pro 6960 Printer is added to the device, if not, make it the default printer.
Following this, check if there is an update for the driver. For this, open the HP Support page.
Check if there is an update, if there is, update it at once.
Check the Windows device or the Mac device to ensure that there is no need for an update. Complete it if needed.
Then, restart the computer and the HP printer.
If the issue continues to prevail, uninstall the HP Officejet Pro 6960 driver from the device.
Complete the full process once again. Open the HP Support – 123.hp.com/ojpro6960 page.
Enter the details of the printer. Choose the right OS – Windows OS or Mac OS.
Then, download and run the file. With this, the HP Printer should no long indicate HP printer driver is unavailable.

How to fix HP Officejet Pro 6960 offline issue?

Follow the steps that have been mentioned below to assist in the process of fixing the HP Printer offline issues.

First, begin by check the HP Officejet Pro 6960 printer is set to be used offline. To do this, open the control panel, select Drivers and Printers, right-click on the HP printer and check.
If it is selected, then remove it.
Following this, check if the HP Ojpro 6960 printer is set to function as the default printer. For this, open the device’s control panel,
Select Devices and Printers, select the HP printer, right-click and make it the default printer.
Check if the drivers need to be updated. For this, open the HP Support – 123.hp.com/ojpro6960 Website and enter the details of the printer.
If there is an update, complete it at once.
Do the same for the device as well. If there is an update needed to be done, complete it at once.
Troubleshoot using the printer spooler. Open the Services app, stop it and start it once again.
Some general issues that should be checked are the network connection, the device software update and the wires are all intact.

These steps will help in the process of removing the issues and fixing the HP Officejet Pro 6960 printer offline issue.

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Fix HP Officejet Pro 6960 Printer won’t connect to the WiFi issue

To set up the HP Officejet Pro 6960 Printer to a wireless network, you will need an active WiFi connection and credentials.
Complete the connection using the Wireless Setup Wizard. If it fails then ensure that all the steps below are followed properly.
Restart the HP Officejet Pro 6960 printer and the router. Turn it back on after a few seconds and try again.
Run a diagnostic test to check if there are any issues with the connection. For this, print a wireless test report.
Ensure that no VPNs are turned on while trying to connect. Remove it.
Check if there is an update for the HP Officejet Pro 6960 Printer driver. If there is, get it updated at once. Then try to connect it to the WiFi.
Ensure that the 123 HP Ojpro 6960 printer and the device are connected to the same wireless network connection.
Keep completing each check and try to connect it.
Once all these checks have been completed, restart the HP printer, the device and the WiFi router.
If this is the first time you are trying to connect to the WiFi router, and then check its compatibility.

How to reset HP Officejet Pro 6960 Printer?

Here are the steps that will help you to reset your HP Officejet Pro 6960 printer.

The first step to complete, for all HP Ojpro 6960 printers, is to remove the printer from the power supply.
Follow the below steps to complete the process. While the printer is turned on, remove the power cord from the printer’s end.
Then, unplug the power cord from the power supply.
Wait for a minute and connect the power cord back to the rear end of the HP Officejet Pro 6960 printer.
Then, connect it to the power supply. The printer will automatically turn back on.
With this, the HP Officejet Pro 6960 printer process to reset the printer is complete.
Proceed to now connect the Officejet Pro 6960 printer to a wireless network and begin using it again.
If the HP Officejet Pro 6960 printer did not reset properly, follow the 123 hp com setups – HP Printer Setup.

How to fix the HP Officejet Pro 6960 Printer Scanning issue?

It is common for the Printers to face scanning issues sometimes. Listed below are steps on how to rectify the HP Officejet Pro 6960 Printer Scanning issue on Windows and Mac devices

HP Officejet Pro 6960 Scanning issue on Windows

Ensure to check that the scanner driver is updated on the HP Printer. This may cause the HP Officejet Pro 6960 scanning error on the Windows system.
On the Windows device download the HP Print and Scan doctor.
Now continue by running the file on the Windows device.
Open up the HP Print and Scan doctor on the device and choose your printer model.
If you notice that your printer is not listed, then power up the Officejet Pro 6960 and tap on the Retry option.
Ensure that a stable connection is maintained.
At this point allow the HP Print and Scan doctor to diagnose the issue.
Complete the procedure by clicking on the Fix Scanning option.
Continue by following on-screen instructions.
Finally, assign a few print tasks to confirm the rectification of the HP Officejet Pro 6960 Scanning issue.

HP Officejet Pro 6960 Scanning issue on Mac

When you notice the HP Officejet Pro 6960 Scanning issue on the Mac device, try resetting the printer system.
Ensure that the device has the latest or the updated version driver.
If you notice that you have an outdated printer driver then Uninstall and reinstall the printer driver on the HP Officejet Pro 6960 printer.
Ensure that there is a stable and strong network connection.
Download HP Smart – Mac App Store and continue by locating the run diagnosis and fix.
Continue by clicking on the printer and click printers on the top by the menu bar.
Now click on Diagnose & Fix and tap start.
Allow the app to diagnose any error.
Continue the process by following on-screen instructions.
Complete the procedure by taking a few print tasks to check if the error has been rectified.

How to reset HP Officejet Pro 6960 Printer Factory settings?

Follow simple and quick steps below to help reset the HP Printer factory settings.

To reset printer factory settings on the HP Ojpro 6960 Printer, ensure to have a stable network connection to avoid an error that may occur.
Locate the setup option on the screen of the Officejet Pro 6960 printer; continue by tapping on tools on the setup bar.
Continue by tapping on tools on the setup bar, now notice an option that says Restore Factory Defaults.
Complete the process by tapping on the Yes option, continue by following on-screen instructions.
At this point, the printer will now restart. You can also try the step below to reset the HP Printer Factory settings.
Start by turning off the HP Printer and unplugging the power cable from the printer for a few seconds and then reconnecting the printer.
Power up the Officejet Pro 6960 printer, by pressing and holding the resume button for a few seconds.
Notice the attention light turns on. Remove your finger from the resume button.
Finally, the HP Officejet Pro 6960 printer factory settings will be restored.

How to reset HP Officejet Pro 6960 Printer factor settings?

Follow simple and quick steps below to help reset the HP Printer factory settings.

To reset printer factory settings on the HP Ojpro 6960 Printer, ensure to have a stable network connection to avoid an error that may occur.
Locate the setup option on the screen of the Officejet Pro 6960 printer; continue by tapping on tools on the setup bar.
Continue by tapping on tools on the setup bar, now notice an option that says Restore Factory Defaults.
Complete the process by tapping on the Yes option, continue by following on-screen instructions.
At this point, the printer will now restart. You can also try the step below to reset the HP Printer Factor settings.
Start by turning off the HP Printer and unplugging the power cable from the printer for a few seconds and then reconnecting the printer.
Power up the Officejet Pro 6960 printer, by pressing and holding the resume button for a few seconds.
Notice the attention light turns on. Remove your finger from the resume button.
Finally, the HP Officejet Pro 6960 printer factory settings will be restored.